We aim to process and dispatch orders as quickly as possible, with a target of the next working day. Orders placed over weekends or bank holidays will normally be processed on the next working day. During particularly busy periods, dispatch may take a little longer.

We currently deliver within the United Kingdom. Available shipping options, estimated delivery times and prices are shown at checkout. Free shipping may be available on qualifying orders, with any minimum spend or conditions clearly displayed.

All orders are sent using a tracked delivery service. Tracking details will be provided once your order has been dispatched.

Please make sure your delivery address is complete and correct before placing your order. If you notice a mistake, contact us as soon as possible with your order number. We cannot guarantee that changes can be made once an order has been processed or dispatched. Additional postage charges may apply if an order is returned to us due to an incorrect address or unsuccessful delivery.

Delivery times are estimates and occasional delays may occur outside of our control. If your parcel is delayed, missing, damaged, incorrect, or has items missing, please contact us with your order number and our team will be happy to help.

Delivery enquiries: sales@remnel.com